Mercurysteam's Hangout

BARRACKS => Bug report & Technical Support => Topic started by: Necromyrez on April 16, 2018, 04:31:20 PM

Title: Steam Checkout - Timeout (Buying Mercury Points)
Post by: Necromyrez on April 16, 2018, 04:31:20 PM

Hi,

I wanted to buy some Mercury Points to get a skin.  When I try to make the purchase, it tells me waiting for Steam.  After many minutes it will come back and say it was unable to continue.  At this point the entire screen is background, even though there is no longer a foreground box.  You can't click anything, or escape out.  You can only Alt+F4 out.  I have asked a few friends and they all get the same thing when trying to buy Mercury Points.

Thank you,

Title: Re: Steam Checkout - Timeout (Buying Mercury Points)
Post by: MSE_Jvela on April 16, 2018, 05:29:53 PM

Hi Necromyrez!

This issue should be fixed now. Please let us know if this still happening to you.

Thank you for your report!

Title: Re: Steam Checkout - Timeout (Buying Mercury Points)
Post by: Necromyrez on April 16, 2018, 07:04:25 PM

It is indeed resolved now.

Thank you.

Title: Re: Steam Checkout - Timeout (Buying Mercury Points)
Post by: goliathfasa on September 09, 2018, 05:42:22 AM

Still happening to me.  Been like this since Anniversary (when the campaigns were free), when I started to play the game.

My "Waiting for Steam..." box doesn't disappear though.

I've left the game running overnight and it's still stuck at the popup dialog box.

Title: Re: Steam Checkout - Timeout (Buying Mercury Points)
Post by: goliathfasa on September 16, 2018, 04:31:13 AM

Quote from: goliathfasa on September 09, 2018, 05:42:22 AM

Still happening to me.  Been like this since Anniversary (when the campaigns were free), when I started to play the game.

My "Waiting for Steam..." box doesn't disappear though.

I've left the game running overnight and it's still stuck at the popup dialog box.

Nevermind.  Figured out what the issue was.

I disabled Steam in-game UI.  Since buying Mercury requires a pop-up window from Steam, it just freezes.

Silly mistake.

Title: Re: Steam Checkout - Timeout (Buying Mercury Points)
Post by: MSE_TENKA on September 21, 2018, 06:15:24 PM

Hi! this bug is already fixed. Sorry for the inconvenience.