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Bug report & Technical Support / Re: "Periodically can't play"
on: October 29, 2021, 11:46:51 AM
Do you remember what you did before the error message?
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2
Bug report & Technical Support / Re: "Periodically can't play"
on: October 28, 2021, 02:29:08 PM
Hi!
We are investigating this issue but we don't have enough information. If you restart the console you can play normally, right?
We are investigating this issue but we don't have enough information. If you restart the console you can play normally, right?
3
Gameplay Feedback / Re: How to leave lagging games without penalty?
on: October 19, 2021, 11:24:47 AM
Hi! Matchmaking times and ping can vary depending on your geographic location and the time of the day you play. The best option for dedicated players is to create a Guild with fellow players.
4
Bug report & Technical Support / Re: Bought MS points and they still haven't shown up in account
on: October 01, 2021, 10:55:56 AM
Hi Righteous Flame,
In your first picture, there was nothing that confirms the purchase. I suggest talking about this topic in our email conversations, but you have to understand that we are not 24h in the studio so we can't reply to your emails instantly.
Regards
In your first picture, there was nothing that confirms the purchase. I suggest talking about this topic in our email conversations, but you have to understand that we are not 24h in the studio so we can't reply to your emails instantly.
Regards
5
Bug report & Technical Support / Re: Bought MS points and they still haven't shown up in account
on: September 30, 2021, 12:12:04 PM
Hi! We have seen your request, the support team will help you, don't worry :-)
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Bug report & Technical Support / Re: "Periodically can't play"
on: September 22, 2021, 10:53:35 AM
Thanks, we are going to investigate the issue.
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Bug report & Technical Support / Re: "Periodically can't play"
on: September 21, 2021, 12:07:19 PM
Are you playing on Xbox One or in Xbox Series X/S?
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Bug report & Technical Support / Re: "Periodically can't play"
on: September 20, 2021, 04:35:40 PM
Hi! We need more information. Does it happen all time? Did you close the game during the score screen? How is your Xbox configured? Do you have any parental or multiplayer restrictions? What did you do before that message appeared?
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Bug report & Technical Support / Re: "Periodically can't play"
on: September 02, 2021, 05:46:54 PM10
Bug report & Technical Support / Re: "Periodically can't play"
on: September 01, 2021, 03:29:04 PM
Hi! Do you play on Xbox?
11
Gameplay Feedback / Re: Schneider: the glass cannon
on: August 16, 2021, 10:48:44 AM
Hi! we are investigating several cases, but it takes some time ;-)
12
Gameplay Feedback / Re: Anyone else run into this?
on: August 05, 2021, 11:02:39 AM
Thanks for the report, we are going to investigate him.
13
Suggestions / Re: Account migration please
on: July 13, 2021, 10:45:49 AM
Hi! I'm sorry but we can't migrate accounts.
14
Español (foro general) / Re: Shae y Iune están más ROTAS que el planeta:-(
on: April 20, 2021, 03:06:44 PM
¡Hola Dagg73! Les paso tus sugerencias a los diseñadores para que evalúen esas armas ;-)
15
Gameplay Feedback / Re: Thank you MSE
on: April 16, 2021, 01:51:14 PM
Hi NinMug.
Thanks for writing it, from all the studio, we are very proud of our community and very thankful for all the support that you bring to us.
The game continues, so see you in the Broken Planet Again! :-)
Thanks for writing it, from all the studio, we are very proud of our community and very thankful for all the support that you bring to us.
The game continues, so see you in the Broken Planet Again! :-)