Author Topic: Missing items - PS4 Starter Pack  (Read 3829 times)

Solosmoke

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Missing items - PS4 Starter Pack
on: May 11, 2019, 07:14:25 AM
Hi guys. Hopefully this is the right place.
I bought the ps4 starter pack the other day, the blueprints for Dion and Alicia were already unlocked for me anyway but it hasn't given me the O.Shtorm BV (think that's the one... For Konstantin).
I also got the Mercury coins but I don't *think* I got the gold... I can't be sure but I'm almost certain I didn't.

Honestly, I'm not too fussed about a common blueprint for Konstantin as I don't use him and 25k is a few hours of play so neither is really a big deal... Only that these came with something I purchased so I feel a little cheated by not receiving them.

What should be the next step here?
Many thanks and keep up the good work!

MSE_Karen

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Re: Missing items - PS4 Starter Pack
Reply #1 on: May 16, 2019, 12:08:49 PM
Hello Solosmoke,

Please contact us on spacelords_support@mercurysteam.com including your username, the platform and, if possible, an invoice to look into it as soon as possible.

Sorry for the inconveniences.