Author Topic: Never received my 1200 points  (Read 3571 times)

Adaimus083

  • Jr. Member
  • **
  • Posts: 1
    • View Profile
Never received my 1200 points
on: January 06, 2019, 05:13:32 AM
Just bought 9.99 from my steam wallet for 1200 merc points.
I Never received it, can anyone help? I have purchased merc points with no trouble before... 

MSE_Karen

  • Community Manager with thick Spanish accent
  • MercurySteam
  • Sr. Member
  • *****
  • Posts: 450
  • Cat whisperer
    • View Profile
Re: Never received my 1200 points
Reply #1 on: January 10, 2019, 01:22:03 PM
Hi Adaimus083,

Please, send an email to spacelords_support@mercurysteam.com and we'll help you at the earliest. We need you to include your username, the platform and a screenshot of the purchase, if possible, to look for the transaction.

Thank you very much!