Toggle navigation
English
Español
English
Español
English
PLAY FOR FREE NOW
Steam
PlayStation4
XboxOne
Window Store
GAME
WORLD
MEDIA
NEWS
NOW ON THE BROKEN PLANET
COMMUNITY
Home
Search
Login
Register
« previous
next »
Print
Pages: [
1
]
Author
Topic: Hades Betrayal purchase not recognised (Read 5420 times)
ScarredSteel
Jr. Member
Posts: 2
Hades Betrayal purchase not recognised
on:
April 04, 2018, 03:17:37 AM
I purchased the Founder's Pack near the game's launch and therefore should have access to the Hades Betrayal campaign. Yet after the update, it is asking me to buy it. I am on Xbox One.
Logged
BloodNekoKiux
Jr. Member
Posts: 74
Re: Hades Betrayal purchase not recognised
Reply #1 on:
April 04, 2018, 04:46:06 AM
I'm having the same issue, I'm on xbox one and in USA.
Logged
Senketsu7
Jr. Member
Posts: 13
Re: Hades Betrayal purchase not recognised
Reply #2 on:
April 04, 2018, 08:57:49 AM
Same here. kind of getting worried that I was jipped.
Logged
Kid Dracula
Vampire Overlord
MercurySteam Developer
Jr. Member
Posts: 90
Enough Talk! Have at you!
Re: Hades Betrayal purchase not recognised
Reply #3 on:
April 04, 2018, 10:31:16 AM
We are aware of a problem on Xbox and Windows 10 which we are currently looking into...hopefully will be fixed shortly.
Logged
Quanrian
Sr. Member
Posts: 351
Eat the game before it devours your life!
Re: Hades Betrayal purchase not recognised
Reply #4 on:
April 04, 2018, 11:14:59 AM
As far as I can tell it wasn't fixed. I restarted my Xbox and the game to see if that might work with no luck. Only people who bought Hades separately seem to be able to access it.
Logged
Kid Dracula
Vampire Overlord
MercurySteam Developer
Jr. Member
Posts: 90
Enough Talk! Have at you!
Re: Hades Betrayal purchase not recognised
Reply #5 on:
April 04, 2018, 12:08:10 PM
Should be working now if not in next hour or so, once the fix is propagated globally...sorry about that...
Logged
Quanrian
Sr. Member
Posts: 351
Eat the game before it devours your life!
Re: Hades Betrayal purchase not recognised
Reply #6 on:
April 04, 2018, 10:57:14 PM
Seems to be working now. I tested it around 2 pm Eastern time on Xbox.
Logged
Print
Pages: [
1
]
« previous
next »