I've always given MSE a friendly pass, since they're such a small team and I ADORE the game so much...but I REALLY question that they even play their own game sometim...no, ALOT of the times with some of the boneheaded decisions and (VERY) late fixes to old problems they've made (or no fixes at all...). Biggest for me being, finally fixing Ayana's in game voice, after like what? After 6 or more months? Like how small a team is it for a such an obvious oversight to be missed?!, sheesh...99% of you reading this probably didn't care, but that had always bothered me LMAO. But it does tie in to it's other problems...
As for as communication goes, it always been bad, the whole fan base would agree with that. The recent implements didn't do jack s***. I don't use them and I don't pay attention to them when others use them either. So, pretty much worthless/wasted addition...That being said, it's never bothered me personally. I enjoyed the growing pains early on of learning the levels, characters, and overall game while being hammered by over leveled antags & f***** up MMR. All that experience early on really shaped me and it being not newbie friendly was not a problem for. But if MSE wants more new players (especially casuals) and keep early player retention, things NEED to be changed ASAP and like that previous meme posted, the removal of the tutorial was dumb to put it very lightly...
But overall, the game is nowhere near as bad as some people on here make it out to be. It just needs some literal tweaks. I still enjoy and think the game is a blast to play, although I don't play it nearly as much as I used to. My 2 biggest problems have always been the grind and the in game purchases/microtransactions. But mostly the former, and if fixed, would help early game retention and folks at mid game by ALOT. There's alot MSE can do to alleviate the grind (the monthly rewards help), but they can do more. Give mentors & leader approved gold, up desertions gold/FP, per mission rewards would go a long ways, so losses won't be as discouraging/waste of time (especially for newer players).
When it comes to the microtransactions, I'm not going to harp on it too much, (edit: nevermind...) since it's mostly cosmetics...but the pricing till this day is utterly ridiculous. People can do what they want with their money, but I literally die a little inside every time I see a Ginebra alt while playing. I could buy another game with $40 for goodness sake! I'm honestly surprised they've received such little backlash for that, even back when it was released. Their reasoning was silly as well SMH...
This is on the levels of Fallout 76 bad, sheesh. On that front, MSE should be ashamed. The character packs aren't great either for what you pay. Even to the point of being a rip off IMHO. If the game were more known, they would be ripped to shreds for this...
I question if MSE hates money as well. They would make SO MUCH MORE if they lower the prices to something more affordable, they would sell like hot cakes. Since alot of the fanbase just likes this game and keeps playing only because they like the characters so much. Hell, I'm dying to give them my money & support them, if they were $5 or $10 each (even though the latter is pushing it a slight bit). Damn shame really, but it's MSE's loss on that...regardless I still love the game quite a bit, but tweaks REALLY need to be made if they want more players. And yall should advertise your game more! Can't wait for Sooma in the mean time! Hope MSE reads the thread as well, peace to you all.