i have the same issue on xbox one with the founders pack i payed £39.99 on xbox one in good faith upfront and cant use it developers this is sloppy by any standards paying for something thats not even complete you say we will be compensated well it best be something good after this i mean i already payed for this game up front never will i make that mistake and never will i buy any more products by this company again what a joke do you not have games testers their supposed to test to make sure this doesnt happen as always developers only interested in getting peoples money its shame because its good what i played hope you get this fixed before end of week and hope the compensations good something special it needs to be
Hello. We uderstand your frustration, and we can only appologize once again. Please, bear in mind that, being an error located in a console's store, we cannot immediately solve it without undergoing a certification process -and that takes time.
We are compensating all the affected users with one of the most sought-after game skins (that you could only purchase with Mercury Points otherwise). We will offer a new update on the subject later today, here and in our social media channels.
Thanks for your understanding.